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Privacy Policy
At Le Manoir du Pontsec, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and store your personal data when you visit our website, make an enquiry or contact us.
Who We Are
Le Manoir du Pontsec
Saint Germain de Montbron
16380, Charente, France
Email: lemanoirdupontsec@gmail.com
If you have any questions about this Privacy Policy or how your data is handled, please contact us.
What Information We Collect
We may collect personal information when you contact us or complete a form on our website.
This may include:
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Full name
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Email address
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Phone number
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Country or location
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Booking or event details
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Wedding, holiday rental or event enquiry information
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Any additional details you choose to provide
We may also collect limited technical information such as:
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IP address
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Browser type
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Website usage data
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Cookies and analytics information
How We Use Your Information
We use your information to:
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Respond to enquiries
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Manage bookings and communication
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Provide information about weddings, holiday rentals or events
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Improve our website and user experience
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Maintain records of communication
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Meet legal or regulatory obligations
We will only use your personal data where there is a legitimate reason to do so.
Contact Forms
If you submit an enquiry through our website, the information you provide will be used only to respond to your request or manage your booking enquiry.
We do not sell, rent or share your personal information for marketing purposes.
Email Communication
If you contact us by email, we may keep a record of correspondence so we can manage enquiries effectively.
Cookies & Analytics
Our website may use cookies to improve functionality and understand how visitors use the site.
Cookies may help us:
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Understand website traffic
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Improve user experience
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Monitor site performance
You can disable cookies through your browser settings at any time.
If analytics tools such as Google Analytics or Wix Analytics are used, anonymous visitor data may be collected.
How We Store Your Data
We take reasonable steps to keep your personal information secure.
Your information may be stored through secure systems including:
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Website form submissions
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Email correspondence
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Booking-related communication
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Secure website hosting providers
We keep personal data only for as long as reasonably necessary.
Sharing Your Data
We do not sell your personal data.
We may share limited information only when necessary with trusted service providers such as:
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Website hosting providers
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Booking or enquiry systems
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Legal or regulatory authorities (where required)
Any third parties are expected to handle data responsibly.
Your Rights
Under applicable data protection laws, you may have the right to:
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Request access to your personal data
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Ask us to correct inaccurate information
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Request deletion of your personal data
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Object to certain uses of your information
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Withdraw consent where applicable
To request this, please email: lemanoirdupontsec@gmail.com
Third-Party Links
Our website may include links to external websites such as Instagram, Google Maps or supplier websites.
We are not responsible for the privacy practices of external websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy, please contact:
Le Manoir du Pontsec
Saint Germain de Montbron
16380, Charente, France